Questions Every Buyer Should Ask
Asking the right questions before placing an order can save you from costly mistakes. Here are the 10 most important questions to ask any Chinese supplier.
1. What is your MOQ and can you do a trial order?
Understanding minimums helps plan your initial investment. Many suppliers offer lower MOQs for first-time buyers.
2. What are your payment terms?
Know whether they accept LC, TT, Trade Assurance. LC is safest for new relationships.
3. Can you provide product certifications?
CE, RoHS, FCC, FDA — depending on your target market and product category.
4. What is your production lead time?
Get specific timelines, not just "30 days." Ask about raw material procurement + production separately.
5. Can I visit your factory or get a video tour?
If they refuse, consider it a red flag.
6. What quality control processes do you have?
Inline inspection? Final inspection? Third-party QC acceptance?
7. What packaging options do you offer?
Standard packaging vs custom branding. Request packaging samples.
8. What is your defect and return policy?
Understand how the supplier handles quality issues after shipment.
9. Can you provide references from current clients?
Contact 2-3 references to verify the supplier's reputation.
10. What Incoterms do you prefer?
FOB, CIF, EXW — choose based on your logistics capability and budget.
Save time — let CSMG Supply Chain vet suppliers for you. Contact us →